Legal notice
LEGAL NOTICE
Last updated: August 13, 2026
This website is published and operated under the Veyra Oro brand by Stella Distribution.
1. Website Publisher and Seller
Brand and trading name: Veyra Oro
Legal business name: [FULL REGISTERED LEGAL NAME OF STELLA DISTRIBUTION]
Legal form: [CORPORATION, SOLE PROPRIETORSHIP, OR PARTNERSHIP]
Registered jurisdiction: Ontario, Canada
Registered office:
[COMPLETE REGISTERED ADDRESS]
Ontario
Canada
Ontario registration number: [ONTARIO BUSINESS OR CORPORATION NUMBER]
Canadian business number: [BUSINESS NUMBER, IF APPLICABLE]
GST/HST registration number: [GST/HST NUMBER, IF APPLICABLE]
Telephone: [TELEPHONE NUMBER]
General email: [GENERAL CONTACT EMAIL]
Customer care: [CUSTOMER CARE EMAIL]
Website: [VEYRA ORO DOMAIN]
Stella Distribution is the seller of record for purchases made directly through this website unless checkout expressly identifies another authorized seller.
2. Publication Director
Publication director:
[FULL NAME]
[TITLE OR POSITION]
Stella Distribution
Publication contact: [PUBLICATION CONTACT EMAIL]
The publication director is responsible for the general publication and editorial administration of this website.
3. Website Hosting
This website is hosted by:
[HOSTING PROVIDER’S FULL LEGAL NAME]
[HOSTING PROVIDER’S REGISTERED ADDRESS]
[COUNTRY]
Telephone: [HOSTING PROVIDER’S TELEPHONE]
Website: [HOSTING PROVIDER’S WEBSITE]
E-commerce or technical platform, if different:
[PLATFORM PROVIDER’S FULL LEGAL NAME]
[PLATFORM PROVIDER’S ADDRESS]
[PLATFORM PROVIDER’S WEBSITE]
4. Tax Registrations
Where applicable, Stella Distribution operates under the following registrations:
European Union VAT or OSS registration: [EU VAT OR OSS NUMBER]
United Kingdom VAT registration: [UK VAT NUMBER]
Other tax registration: [DETAILS, IF APPLICABLE]
Applicable taxes are calculated and disclosed during checkout in accordance with the destination, fulfilment location, and governing tax rules.
5. Canadian Cosmetic Contact
For cosmetic products made available in Canada:
Canadian manufacturer or importer:
[FULL LEGAL NAME]
[COMPLETE CANADIAN ADDRESS]
Consumer label contact: [LABEL CONTACT EMAIL, TELEPHONE, OR WEBSITE]
Health Canada cosmetic notification contact: [REGULATORY CONTACT, IF DIFFERENT]
Product-safety reports and adverse-reaction reports should be sent to:
[PRODUCT SAFETY EMAIL]
6. European Union and Northern Ireland Responsible Person
Cosmetic products made available in the European Union must have a Responsible Person established in the European Union.
For products made available in the European Union and, where applicable, Northern Ireland:
[EU RESPONSIBLE PERSON’S FULL LEGAL NAME]
[COMPLETE PHYSICAL ADDRESS IN THE EU]
[COUNTRY]
Email: [EU RESPONSIBLE PERSON EMAIL]
Telephone: [EU RESPONSIBLE PERSON TELEPHONE]
The Responsible Person information applicable to a specific product is also shown on its container or packaging. If information on this page differs from the product packaging, contact [PRODUCT SAFETY EMAIL] before using the product.
7. Great Britain Responsible Person
For cosmetic products made available in England, Scotland, and Wales:
[UK RESPONSIBLE PERSON’S FULL LEGAL NAME]
[COMPLETE PHYSICAL ADDRESS IN THE UNITED KINGDOM]
United Kingdom
Email: [UK RESPONSIBLE PERSON EMAIL]
Telephone: [UK RESPONSIBLE PERSON TELEPHONE]
The Great Britain Responsible Person is responsible for the regulatory obligations assigned to it under applicable cosmetic-product legislation.
The applicable Responsible Person’s name and address will also appear on the product container or packaging as required.
8. Product-Safety and Incident Reporting
Questions or reports concerning product safety, quality, suspected contamination, unexpected reactions, or other incidents may be sent to:
Product safety: [PRODUCT SAFETY EMAIL]
Telephone: [PRODUCT SAFETY TELEPHONE]
Mailing address:
[PRODUCT SAFETY MAILING ADDRESS]
Include the product name, batch or lot number, purchase information, photographs where relevant, and a description of the concern.
Additional information is available in our Product Safety and Incident Reporting Policy.
9. Customer Complaints
Customers should first contact Veyra Oro directly so we can review and attempt to resolve the matter.
Customer care: [CUSTOMER CARE EMAIL]
Telephone: [CUSTOMER CARE TELEPHONE]
Postal complaints:
Stella Distribution
Attention: Customer Care
[COMPLETE MAILING ADDRESS]
Ontario, Canada
Please include your name, order number, contact information, and a clear description of the issue.
10. Consumer Mediation and Alternative Dispute Resolution
Where applicable law requires access to a consumer mediation or alternative dispute resolution body, the relevant information will be provided below or directly to the consumer.
Consumer mediator or ADR body:
[NAME OF APPROVED MEDIATOR OR ADR BODY]
[POSTAL ADDRESS]
Website: [MEDIATOR WEBSITE]
Email: [MEDIATOR EMAIL]
For customers in France, the appointed consumer mediator is:
[NAME OF FRENCH CONSUMER MEDIATOR]
[POSTAL ADDRESS]
Website: [MEDIATOR WEBSITE]
A consumer may generally contact the applicable mediator after first submitting a written complaint to Veyra Oro and failing to reach a satisfactory resolution, subject to the mediator’s eligibility rules.
Veyra Oro will participate in alternative dispute resolution where required by law or where it has expressly agreed to do so.
11. Intellectual Property
Unless otherwise stated, this website and its original content are owned by or licensed to Stella Distribution.
Protected material may include:
-
The Veyra Oro name and logo.
-
Product names.
-
Product descriptions.
-
Formula information.
-
Photographs and videos.
-
Illustrations and graphics.
-
Website layouts.
-
Packaging designs.
-
Written content.
-
Brand elements.
-
Software and technical material.
These materials may be protected by copyright, trademark, design, unfair-competition, and other intellectual-property laws.
No material may be copied, reproduced, modified, distributed, republished, commercially exploited, or used to train or operate an automated commercial system without prior written permission, except where permitted by law.
Permission requests may be sent to [INTELLECTUAL PROPERTY EMAIL].
12. Trademarks
Veyra Oro and its associated names, logos, product names, slogans, packaging, and visual identity are trademarks, trade names, or trade dress of Stella Distribution or its licensors.
The absence of a trademark symbol does not mean that a name, logo, design, or other brand element is not protected.
Third-party names and trademarks appearing on the website belong to their respective owners.
13. Image and Content Credits
Unless another credit is displayed, original photography, video, illustrations, and written content are owned by or licensed to Stella Distribution.
Third-party credits:
[PHOTOGRAPHER, CREATIVE AGENCY, ILLUSTRATOR, OR LICENSOR CREDITS]
Stock-media licences:
[STOCK PROVIDER OR LICENCE DETAILS, IF APPLICABLE]
14. Website Information
We take reasonable care to keep website information accurate and current.
Product packaging, ingredients, availability, pricing, and other information may change where permitted by law. Customers should review the product packaging and information delivered with the product.
Nothing on the website should be understood as medical advice or as a representation that a cosmetic product diagnoses, treats, cures, or prevents a disease.
Detailed rules governing website use are contained in the Website Terms and Conditions.
15. Personal Information and Cookies
Information about how Veyra Oro collects, uses, discloses, and protects personal information is available in the Privacy Policy.
Information about cookies and similar technologies is available in the Cookie Policy and through the website’s consent controls.
Privacy questions may be directed to:
Privacy Officer
Stella Distribution
[PRIVACY MAILING ADDRESS]
Email: [PRIVACY EMAIL]
16. Accessibility
Veyra Oro is committed to providing an accessible digital experience.
Accessibility questions, accommodation requests, and feedback may be submitted to:
[ACCESSIBILITY EMAIL]
[ACCESSIBILITY TELEPHONE]
Additional information is available in the Accessibility Statement.
17. Applicable Policies
Use of this website and purchases made through it are also governed by the following documents:
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Website Terms and Conditions
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Terms of Sale
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Privacy Policy
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Cookie Policy
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Shipping Policy
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Return and Refund Policy
-
Satisfaction Guarantee Terms
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Membership and Automatic-Renewal Terms
-
Email and SMS Terms
-
Accessibility Statement
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Product Safety and Incident Reporting Policy
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Claims and Certification Policy
If a conflict exists, mandatory consumer law applies first. The more specific policy will otherwise govern the relevant subject.
18. Changes to This Legal Notice
We may update this Legal Notice when company, hosting, regulatory, or contact information changes.
The “Last updated” date identifies the latest version.